Detention and demurrage charges are among the most persistent and costly challenges in freight forwarding and supply chains. Forwarders, importers, and exporters operate in a chaotic, high-volume environment with fragmented ecosystems and contracts that differ by carrier, port, cargo type, currency, and customer terms. D&D charges range from $75 to $300 per container, per day. 

The sheer complexity of navigating carrier tariffs, port-specific regulations, and last-minute policy changes makes it nearly impossible to accurately calculate and control D&D costs, creating financial strain and operational chaos.

Take Back Control with D&D Automation

Windward’s newly launched Detention & Demurrage (D&D) Automation solution is the first step in a mission to empower global trade with Gen-AI powered automation. The solution processes customer contracts at scale and communicates actual D&D costs in real time. It accounts for all variables, ranging from tariff extraction, to shipment mapping and contract details.  

Windward’s D&D Automation solution eliminates inefficiencies by providing a real-time, automated approach to detention and demurrage management. The platform takes into account customer-specific tariffs, account port-specific terms, free…